Refunds and Cancellation Policy
Refund Duration
Our refund policy lasts 2 days from the date of purchase. If 2 days have gone by since your purchase, unfortunately, we cannot offer you a full refund.
Full Refund Eligibility
To be eligible for a full refund, your Subscription should not have been utilized.
(i.e., you should not have submitted a single question for evaluation)
Partial Refund Policy
To be eligible for a partial refund of 50%, you must meet the following criteria:
- You should not have submitted more than 10 GS questions and 2 essays
- Request must be made within 10 days of the commencement of the plan
You are not eligible for the partial refund after 10 days of the commencement of the plan.
How to Request a Refund
To initiate a refund, please contact us at:
- Primary Email: contact@thinqias.com
- Alternative Email: thinqias@gmail.com
Please include your order number and reason for the refund request.
Processing Time
Once your refund is approved:
- Full refunds will be processed within 5-7 business days
- Partial refunds will be processed within 7-10 business days
- The refund will be credited back to the original payment method
Important Notes
- Refunds are processed only for valid reasons and at our discretion
- Technical issues or service unavailability may qualify for extended refund periods
- We reserve the right to modify this refund policy at any time